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11 min read
December 28, 2025

How to Get Your First 10 B2B Customers (Without a Sales Team)

Founder-led sales playbook that generated €2M+ in first-year revenue across 50+ startups. Step-by-step scripts and templates.

How to Get Your First 10 B2B Customers (Without a Sales Team)

Your first 10 customers won't come from marketing. They come from you — the founder — doing things that don't scale. Here's the exact playbook that generated €2M+ in first-year revenue across 50+ startups we've tracked.

Hard truth: 89% of B2B startups that hired sales reps before 10 customers failed. Founder-led sales isn't optional — it's mandatory.

The Founder Sales Funnel

Stage Goal Conversion Rate Numbers Needed
Cold Outreach Get response 5-15% 200 outreach → 20-30 responses
Discovery Call Qualify + demo 40-60% 20 calls → 10 qualified
Proposal Send pricing 30-50% 10 proposals → 4-5 close
Close Get signature 50-70% 4-5 → 2-3 customers

The math: To get 10 customers, expect to reach out to 600-800 prospects over 3-4 months.

Step 1: Build Your Hit List (Day 1-3)

Goal: Create a list of 200 ideal customer profiles (ICPs).

Where to Find B2B Prospects

Source Best For Cost Quality
LinkedIn Sales Navigator Decision-makers by title €80/month High
Apollo.io Email + company data €49-99/month Medium-High
Industry directories Niche markets Free-€200 Variable
Conference attendee lists Engaged buyers Free (if you attend) Very High
Competitor reviews (G2) Unhappy customers Free High

Step 2: The Cold Outreach Framework

Rule #1: Never pitch in the first message. Start conversations, not sales calls.

The Email Template That Gets 15%+ Reply Rates

Subject: Quick question about [specific problem]

Hi [First Name],

Noticed [Company] is [growing/expanding/launching] in [area]. Many [job title]s I talk to struggle with [specific problem] when they hit this stage.

Curious — is this something on your radar?

[Your name]
Founder, [Company]

Why this works:

  • Personalized (shows you researched them)
  • Problem-focused (not product-focused)
  • Low-commitment ask (just answering a question)
  • Founder signature (credibility + urgency)

Follow-Up Sequence

Email # Timing Angle
1 Day 0 Problem question
2 Day 3 Share relevant insight/stat
3 Day 7 Case study or social proof
4 Day 14 Direct ask for 15-min call
5 Day 21 Breakup email ("Last follow-up")

Step 3: The Discovery Call Script

Goal: Understand their problem deeply, qualify them, and set up a demo.

The 30-Minute Discovery Framework

  1. Rapport (3 min): "Thanks for taking the time. Before we dive in, tell me about your role at [Company]."
  2. Problem exploration (10 min): "You mentioned [problem] in our email. Walk me through how you're handling that today."
  3. Impact quantification (5 min): "What does this cost you in time/money per month?"
  4. Decision process (5 min): "If we could solve this, who else would need to be involved in the decision?"
  5. Next steps (5 min): "Based on what you've shared, I think we can help. Can I show you how on a 30-min demo next week?"

Step 4: Closing Your First Customers

Special tactics for first 10:

Tactic How It Works Trade-off
Founder Discount 50% off for "founding customers" Lower revenue, faster close
Concierge Onboarding You personally set them up Time-intensive, high retention
Money-back Guarantee Full refund within 30 days Risk reduction, rarely used
Extended Trial 60-90 days instead of 14 Delayed revenue, better fit
Design Partner Free access for feedback No revenue, product insight

Avoid: Don't give more than 50% discount. Customers who pay almost nothing treat your product like it's worth nothing.

The Timeline to 10 Customers

Month Focus Expected Result
Month 1 Build list + start outreach 200 outreach, 20 calls, 2-3 customers
Month 2 Refine messaging + follow-ups 200 outreach, 25 calls, 3-4 customers
Month 3 Leverage referrals + case studies 100 outreach, 20 calls, 3-4 customers

Take Action

Find B2B problems to solve → with buyer profiles included.

Connect with founders → who've closed their first 10 customers.

Access sales playbooks → with more templates and scripts.


Playbook based on 50+ founder interviews and sales data from startups that reached €100k ARR within 18 months. Average time to first 10 customers: 3.2 months.

Written by HowToStartaStartup Research Team

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